Do you get a courtesy car when you have a service?

Nope. The best they’ll do is give you a lift to the rent-a-car place. They gave me a ride to work when I dropped off my car for some warranty work, but I was told they had no loaner cars at either of the local dealerships.

Can I get a courtesy car while my car is being serviced?

If you provide your Retailer with three weeks’ notice when you book the service, they will be able to give you a standard courtesy car which may still meet your requirements.

When should a dealership give you a loaner car?

They offer the loaner if car being services is no more than 15 years old and has less than 100,000 miles ODO. Generally most if not all luxury brand dealerships do offer a free loaner to those who are having the service done there.

Is a courtesy car free?

A courtesy car is a car provided free of charge, usually by the repairer or dealership and is likely to be what is available at the time.

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Is there a charge for a courtesy car?

There is no legal or Code obligation on any accredited business to give you a courtesy car. … Bear in mind that there may be a charge for the courtesy car, to cover the costs of insurance or fuel.

How soon can I get a courtesy car?

Most insurers agree that you can keep a courtesy car for as long as the repairs on your vehicle take, whether this be just a couple of days or a few weeks, for example. If it’s decided that your car is a write-off, you may be able to keep the courtesy for a further 14 days.

Am I insured to drive a garage courtesy car while my own car is being serviced?

Will my courtesy car be insured? It might be. If you’re getting repairs carried out on your car, then your garage could provide a courtesy car. However, you won’t necessarily be covered under their insurance policy, so you may need to temporarily add it to your own policy for the duration of repairs.

Does my insurance cover loaner car?

Your loaner car is specifically covered under your policy. However, your policy will only pay for damages that exceed the coverage on the garage’s loaner. So the loaner is primary and your policy would respond if needed.

How long does it take a dealership to diagnose a car?

A standard diagnostic test can take about an hour to an hour and a half. Of course, more complicated issues that require further diagnosis and where components must be removed for access or testing can take 2-3 hours; depending on the severity of the issue or multiple underlying issues.

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Do I get a loaner car for a recall?

If your car has a dangerous safety recall, you can try asking your local dealership for a loaner vehicle until it can repair it. … According to, the National Highway Traffic Safety Administration encourages auto manufacturers to offer consumers loaner cars until they can repair their recalled vehicles.

What happens if you crash a courtesy car?

What happens if I have an accident in my courtesy car? The good news is that a courtesy car is likely to have the same level of accident cover as your existing policy. That means if you have an accident in the replacement vehicle, you should only have to pay your excess.

Will VW give me a courtesy car?

Most VW dealers use Ups or Polos as courtesy cars which are perfectly adequate to keep you m8bile, which is the intention. The whole spec matching would be applicable if you were having to hand over your brand new VW for an extended period and not your 12 year old MK4 for a day.

What documents do I need for a courtesy car?

The Courtesy Car form you use should contain a statement that confirms the customer has had the controls demonstrated to them.

Courtesy Car Form

  • the customer’s name,
  • date of birth,
  • permanent address and address at the time of hire (if different), and.
  • full particulars of their driving license.

Can I drive a courtesy car on my insurance?

Even if you are offered a courtesy car while your own is being repaired, you still need to be insured for driving it. In all cases, check the level of insurance you will be provided for driving your courtesy car.

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Do you have to clean a courtesy car?

The vehicle needs to be returned in a reasonably clean condition to enable inspection. Any heavy soiling needs to be cleaned prior to returning the vehicle, failing which, you will be liable to pay a valeting charge to return the vehicle to a presentable condition.